Privacy Policy

West Japan Kyoto Kiyomizu Hotel (hereinafter, "the Hotel"), promotes personal information protection by outlining the following personal information protection policy and establishing a framework for the protection of personal information to ensure awareness of the importance of personal information protection and reinforce initiatives by all employees.

• Management of personal information

  The Hotel takes necessary measures to ensure customer personal information is accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, and leakage of personal information. These measures include implementing safety measures, strictly managing personal information, maintaining security systems, developing management systems, and training employees.

• Purpose of use of personal information

  The personal information received from customers will be used to send e-mails and materials to communicate with the customer, provide business guidance, and answer questions.

• Prohibition of disclosure/provision of personal information to third parties

  The Hotel appropriately manages the personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases.

  • When we have your consent
  • When disclosing information to a subcontractor to provide a service requested by the customer
  • When disclosure is required in accordance with laws and regulations

• Security measures for personal information

  The Hotel takes all possible security measures to ensure the accuracy and safety of personal information.

  In addition, even if it is necessary to disclose personal information to a subcontractor in order to achieve the purpose of use agreed to by the customer, we will supervise the subcontractor to ensure that personal information is properly protected.

• About access analysis tools

  This site uses the Google's access analysis tool "Google Analytics." Google Analytics uses cookies to collect traffic data, but this traffic data is collected anonymously and does not identify individuals.

  You can refuse the collection of this function by disabling cookies, so please check your browser settings.

• About third-party ad distribution

  This site may use ads distributed by third parties such as Google Inc. and Yahoo Inc. In connection with these services, the third party may use cookies from users who visit this site. We may collect and use information such as advertising identifiers, visits to our website, usage and behavior information of apps, etc.

  Cookie information, advertising identifiers, etc. obtained by the third party will be handled in accordance with the third party's privacy policy.

• Inquiries from the individual

  If a customer wishes to confirm, correct, or delete their personal information, we will respond after confirming the identity of the customer.

• Law and regulation compliance and reviews

  The Hotel complies with Japanese laws and regulations and other norms applicable to the personal information it retains, and will regularly review the contents of this policy from to make improvements.

• Inquiries

  Contact us at the following if you have inquiries regarding the Hotel's handling of personal information.

  West Japan Kyoto Kiyomizu Hotel

  133,134-3 Atarashi-cho, Higashiyama Ward, Kyoto City 605-0856
  TEL. +81-75-561-5600　*Telephone hours are 9:00am to 9:00pm　　
  *Click here to send an inquiry via email.